Technical Support

Please complete the form below, our support team will get back to you within one business day.

Support Online Request

RMA Request

Norsat offers Return Material Authorization (RMA) service. To submit an RMA inquiry please fill in the following online form.

RMA Online Request

Urgent Technical Assistance

If you require urgent technical support regarding specific problems with a product, please contact our 24/7 technical support line: +1 604 821 2850.

  • Make sure to collect the following information in order to provide a faster and more accurate service:
    • Main contact information
    • Product information with P/N and S/N for all units
    • Full description of the problem experienced and troubleshooting steps taken