Norsat’s Quality Mission states that we are “committed to total customer satisfaction by delivering products and services that consistently exceed our customer’s expectations.” Here at Norsat, we take this promise very seriously.
This spring, we opened up our 2013 customer survey to find out what you think of our products and your experience working with us. We would like to thank you for taking the time to provide your valued feedback. We now have some great insights into what we do well, as well as areas for improvement. We also received some great ideas for future product development! Steps have already been taken to respond to your suggestions and we are currently integrating the feedback into our plans moving forward.
Didn’t get a chance to take the 2013 survey? Feel free to contact us with your comments. We look forward to hearing from you!