We would like to thank everyone who completed this year’s Sinclair Customer Survey. We value your feedback and appreciate the time you took to finish the survey. With that said, we would like to announce the winner of the Sinclair Customer Survey Draw…Congratulations to James Duram from Oceana County EMD for winning the $250 Amazon gift card! The winner was drawn at random and the winner has been notified. Thank you again to everyone who entered the draw. At Sinclair, we strive for excellence and are always looking to continually improve our customer experience.
Norsat’s Quality Mission states that we are “committed to total customer satisfaction by delivering products and services that consistently exceed our customer’s expectations.” Here at Norsat, we take this promise very seriously.
This spring, we opened up our 2013 customer survey to find out what you think of our products and your experience working with us. We would like to thank you for taking the time to provide your valued feedback. We now have some great insights into what we do well, as well as areas for improvement. We also received some great ideas for future product development! Steps have already been taken to respond to your suggestions and we are currently integrating the feedback into our plans moving forward.
Didn’t get a chance to take the 2013 survey? Feel free to contact us with your comments. We look forward to hearing from you!
NAB is one of the biggest and most diverse tradeshows that we attend, and this year was another great opportunity to mix and mingle with customer and partners. We appreciated the chance to say hello, show off some of newest and most exciting products and hear your thoughts on what’s going on in the industry.
This year we showcased some of our newly released microwave products at NAB, including a multi-band 9000 series Ka LNB. Customer feedback on the importance of a standard product that supports a number of frequencies from a single unit underlined the need for these kind of products, and we look forward to developing this line further to aid in the roll-out of Ka-based services. We also displayed our ROVER satellite terminal, which was well received by broadcasters looking for an easy to use flyaway terminal with flexible connectivity options from a single unit.
Thanks to those who stopped by our booth, and for your kind words about our product reliability and performance- it’s always good to hear from you! For those who missed the chance to give feedback face to face (positive or negative!), we invite you to take our short online customer survey, which is open until April 30th 2013.
PS-All surveys submitted are entered into a draw for $250 Amazon gift card, so make sure you enter today!
At Norsat, we care about our customers and strive to continuously improve our products and services to better meet your needs. We hope that every time you visit our website, speak to a sales representative or call technical support your experience is a good one, and if it isn’t, we’d like to know how to do better.
So, we invite you to take this short customer survey to let us know what you think of our products, and the experience of working with us. We’re even interested in what you’d like to see us develop in the future – we’ll take your future product and feature requests seriously and if possible, integrate them into our development program.
Complete the Survey by April 30th and as token of our appreciation, you will be entered into a draw for a $250 Amazon gift card. You can complete the survey anonymously, but you’ll need to give us your email address to win the prize. This online survey includes questions about products, sales and technical support, and our corporate identity. It should take less than 5 minutes to complete, and your answers will remain saved if you come back to finish the survey later.
Never purchased a Norsat product before? Feel free to take the survey anyways, we’re always interested in hearing what you think of the satellite and microwave industry. Click the link below to take the online survey, and contact us if you have problems. We look forward to hearing from you!