Ensure that all the cables are properly connected, and that the LNB is drawing an appropriate amount of electrical current to indicate that it is working. LNB current draw is typically 100-200mA. Most Norsat satellite terminals using our LinkControl software will display the LNB current on the system status page. If the current is 0 or below 100mA, check that 24V DC is present on the Rx cable at the LNB connector and that the cable is attached securely.
If you are using an assisted-acquire terminal, and are sure that the LNB is functioning correctly, be sure that you are making the adjustments in small enough increments that you are not missing the satellite, and that you are searching a sufficient portion of the sky to allow for compass errors. We recommend adjusting in the following order:
L – Level
P – Polarization
E – Elevation
A — Azimuth